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INTERNET ISSUE
About Us
Contact Us
Career Opportunities
Board Meeting Notes
Payment Options
Assistance Options
Member Handbook
Board of Directors/Service Territory
Indiana Connection
Legal Info
Fiber and Telephone
Fiber
Residential Telephone
Broadband Package Labels
Safety & Outages
Call Before You Dig
Power Line Safety
Tree Planting Safety
Children’s Safety Around Power Line
Pet Safety
Home Safety
Generator Safety
Shooting Around Power Lines
Live Line Demo Request Form
Outage Map
Outage Safety
First Responders Live Line
Spotting Phone Scams
Community / Capital Credits
Youth Programs
Senior Scholarship 2024
Capital Credits / Financials
Energy Innovations
Rates
Rebates
Solar
In-Home Energy Assessments
GenerLink Generator Switch
Jackson Solutions – Security Systems
Energy Education
Electric Vehicles
Smart Home Services
Smart Thermostat Program
Enel X Electric Vehicle Charger
Command IQ App
SmartHub
Residential Telephone
Clean Energy Tax Credit
Member Services
SmartHub Upgrade
Underground Locate Request
Security Light Request
New Construction Service Application
Tree Trimming Request
Electric Entrance Wiring Guides
Forms
Individual Service Agreement Form
Organization Service Agreement Form
Fiber Applications
EZ Pay Form
Member Notification Authorization Form
Meter Test Form
Name and/or Address Change Form
Donation Form
Jackson Solutions – Security Systems
Non-Member Fiber Interest Form
Customer Service Survey
Customer Service Survey
Name
*
Name
First
First
Last
Last
Phone
*
Service Address
*
Service Address
Service Address
Service Address
City
City
State/Province
State/Province
Zip/Postal
Zip/Postal
Country
Afghanistan
Aland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei
Bulgaria
Burkina Faso
Burundi
Côte d'Ivoire
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Country
Date
*
1.) How would you rate the efforts made by our employees to help you?
Very Good
Good
Fair
Poor
Very Poor
Comments
2.) How would you rate the timeliness of the service provided?
Faster Than Expected
As Expected
Slower Than Expected
Comments
3.) Was your telephone call answered in a timely manner?
Yes
No
If no, please explain:
4.) When you spoke to the Customer Service Representative, were you treated with courtesy and professionalism?
Yes
No
If no, please explain:
5.) Were all of your questions thoroughly answered?
Yes
No
If no, please explain:
6.) Are you aware that Jackson County REMC is a not-for-profit electric cooperative and our customers are member owners?
Yes
No - (Please let us know if you would like additional information)
7.) Are you aware that Jackson County REMC provides high-speed fiber-optic internet?
Yes
No (Make sure to like us on Facebook and visit our website, www.jacksonremc.com, for more information)
Do you have any recommendations or comments about our service?
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