Customer Service Survey

Name

First

Last

Phone

Service Address

City

State/Province

Zip/Postal

Country

Date

1.) How would you rate the efforts made by our employees to help you?

Comments

2.) How would you rate the timeliness of the service provided?

Faster Than Expected

As Expected

Slower Than Expected

Comments

3.) Was your telephone call answered in a timely manner?

Yes

If no, please explain:

4.) When you spoke to the Customer Service Representative, were you treated with courtesy and professionalism?

Yes

If no, please explain:

5.) Were all of your questions thoroughly answered?

Yes

If no, please explain:

6.) Are you aware that Jackson County REMC is a not-for-profit electric cooperative and our customers are member owners?

Yes

No - (Please let us know if you would like additional information)

7.) Are you aware that Jackson County REMC provides high-speed fiber-optic internet?

Yes

No (Make sure to like us on Facebook and visit our website, www.jacksonremc.com, for more information)

Do you have any recommendations or comments about our service?

CONTACT US

Local Calls: 812-358-4458
Toll-Free: 800-288-4458

Jackson County REMC
274 E Base Rd
Brownstown, IN 47220

This institution is an equal opportunity provider and employer.